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Everything you Need to know about TikTok Marketing

Everything you Need to know about TikTok Marketing

When we think of search engines, Google, Bing and Edge often come to mind.  

However, TikTok’s rapid rise as a search engine and popularity cannot be underestimated. This social media platform has not only become a phenomenon among Gen Z and Millennials, but it has also caught the attention of marketers and businesses around the world. 

On average, businesses use 15% of their marketing budget on TikTok. Do you? 

In this blog, we will delve into the fascinating concept of TikTok as a search engine, exploring its impact on SEO (Search Engine Optimisation) and video marketing. 

What is TikTok Search?

TikTok began as a purely entertainment-based platform, with the primary focus on creating and sharing short, humorous videos.  

However, the platform has evolved into a sophisticated search engine, with millions of users using it to discover content that aligns with their interests. This shift towards a search engine model has brought about significant changes in how users’ approach TikTok and how businesses can leverage this platform to achieve their marketing goals. 

TikTok’s search bar could be considered as the platform’s equivalent of Search Engine Optimisation (SEO). Essentially, TikTok categorises your videos based on any relevant keywords that are included in the text of the video or caption. At CREATIVE in TiME, we can use our SEO and social media knowledge to make sure you’re hitting all the right keywords on both your website and on TikTok.  Get in touch with us today. 

These keywords are transformed into clickable links, allowing users to easily access content related to the specific topic of the video. For example, if your video has a search bar under it for “The Grammys 2024” you can click on this and it will send you to other videos from other users around this topic.  

TikTok’s algorithm is a key factor in its evolution towards a search engine. The algorithm takes into account numerous factors such as the viewer’s interests, their watch history, and overall popularity of a video. The video content is then ranked and categorised based on these and then displays relevant content to users based on their interests. 

One of the primary ways TikTok’s search engine differs from other search engines is the emphasis placed on user engagement. This creates a community-driven atmosphere, where user-generated content becomes an essential aspect of TikTok’s search engine. 

The content that ranks well in TikTok searches is also unique. Unlike Google and other traditional search engines, TikTok’s algorithm favours engaging and visually appealing content, not just SEO ranking factors.  

Short-form videos that are humorous, creative, and entertaining tend to perform well. TikTok’s audiences also prefer videos that are authentic, relatable, and emotionally engaging, which promotes user-generated content. 

Uploading and Formatting Videos on TikTok

TikTok, the popular video-sharing platform, has taken the social media world by storm with its endless stream of creative and entertaining content. If you’re new to this platform and looking to upload your own videos, it’s essential to understand the best practices for uploading and formatting your content for maximum engagement. 

Uploading Your Videos

To start, ensure you have the latest version of the TikTok app installed on your device. Once you have your video ready, follow these steps to upload it on TikTok: 

  1. Open the TikTok app and tap on the “+” icon at the bottom of the screen. This will take you to the recording screen. 
  1. By default, TikTok’s camera opens to record a new video. You can either record a video directly or upload an existing video from your gallery. To upload a video, tap on the “Upload” button at the bottom right corner. 
  1. Select the video you want to upload from your device’s gallery. TikTok supports various video formats, including .mp4 and .mov, so ensure your video is in a compatible format. 
  1. After selecting your video, you can preview it, trim it, and add sound effects or music using TikTok’s built-in editing tools. These tools allow you to enhance your video’s visual appeal or add your personal touch. 
  1. Once you’re satisfied with the final edits, add a compelling caption, relevant hashtags, and tag other users (if applicable) to increase the visibility of your video. 
  1. Finally, tap on the “Post” button to upload your video to TikTok. Depending on your internet connection and the size of the video, the upload process may take a few moments. 

Formatting Tips for Engaging TikTok Videos

To stand out on TikTok and capture the attention of users, it’s crucial to consider some formatting tips that will enhance the overall viewing experience. Here are a few guidelines to keep in mind: 

Video duration: TikTok imposes a maximum video length of 60 seconds. To ensure your video fits within this time frame, consider the length of your content and trim it if necessary. Shorter videos tend to perform better, as they are more likely to hold the viewer’s attention. 

Aspect ratio and orientation: TikTok’s ideal aspect ratio is 9:16, which translates to a vertical video format. Shooting videos in vertical orientation is best for TikTok, as it is optimised for mobile viewing. Avoid uploading horizontal videos, as they will be displayed with black bars on the sides. 

Visual appeal: Use creative and eye-catching visuals to grab the viewer’s attention. Experiment with filters, effects, and transitions available in TikTok’s editing tools to enhance the visual appeal of your videos and make them stand out. 

Captions and subtitles: Incorporate clear and concise captions or subtitles in your videos to make them more accessible to a wider audience. This is especially important if your video contains dialogue or voiceover. 

By following these uploading and formatting guidelines, you can ensure your videos on TikTok are visually appealing and engaging. 

How to Uplevel Your TikTok Content for SEO

Just like traditional Search Engine Optimisation (SEO), TikTok SEO requires strategic efforts to ensure that your content ranks higher and reaches a wider audience. 

Utilise Hashtags, Captions, and Keywords

Similar to other social media platforms such as Instagram or LinkedIn, hashtags play a crucial role in TikTok SEO. Including relevant, trending hashtags in your video captions can significantly improve the discoverability of your content. TikTok’s search algorithm considers these hashtags when categorising and ranking videos.  

When it comes to keyword research and hashtags, CREATIVE in TiME know exactly where to start. With our extensive experience in both SEO and social media, we can provide the perfect blend to make sure your TikTok’s rank for its search engine as well as ensuring engaging social content. Get in touch with us today.  

Be sure to research popular hashtags within your niche and incorporate them strategically into your content.  

Additionally, optimising your captions with descriptive and keyword-rich text related to your video can boost its visibility in search results. 

Focus on Engaging and Compelling Content

User engagement is a significant factor in TikTok SEO. The algorithm prioritises videos that high levels of user engagement, such as likes, comments, and shares.  

To improve the SEO of your TikTok content, aim to create videos that are entertaining, informative, or emotionally engaging. Hook viewers in the first few seconds, create visually appealing content, and tell a story that resonates with your target audience.  

By doing so, you increase the likelihood of generating higher user engagement, ultimately boosting your content’s visibility in TikTok’s search results. 

To come up with engaging and compelling content, you first need an effective marketing strategy. That’s what we are here for.  

Leverage Trending Challenges and Sounds

TikTok is notorious for its viral challenges and sounds. By participating in popular challenges and using trending sounds, you can tap into the existing conversations and increase your chances of being discovered.  

Align your content with ongoing trends and sounds creatively into your videos. This can help your content appear in the “For You” page, the section of TikTok that is particularly which garners a significant amount of visibility, ultimately improving your TikTok SEO. 

Tips and Strategies for Effective Video Marketing

To effectively market on TikTok, it is essential to understand the platform’s culture and preferences. Here are some valuable tips and strategies to help you succeed: 

  1. Know your audience: Research and understand your target audience on TikTok. What content do they enjoy? What trends do they engage with? Tailor your videos to resonate with your specific audience, ensuring that your content is relevant and valuable to them. 
  1. Be authentic and relatable: Create videos that reflect your brand’s personality and values while being relatable to your audience. Inject humour, emotion, or creativity into your videos to establish a genuine connection with viewers. 
  1. Stay on top of trends: TikTok is driven by trends, challenges, and viral content. Monitor popular trends within your niche and participate in relevant ones to increase your chances of being discovered by a wider audience. 
  1. Use storytelling techniques: Develop a narrative within your videos that keeps viewers hooked from beginning to end. Incorporating a compelling storyline or a call-to-action can significantly impact viewer engagement and response. 
  1. Encourage user-generated content: TikTok thrives on user-generated content. Engage your audience by encouraging them to create content related to your brand or products. User-generated content not only strengthens brand-customer relationships but also expands your reach and visibility on the platform. 

We can formulate an effective video marketing strategy for your business! Not only that but we can also provide video guidance for any videos you would like to record showcasing your business. Get in touch today.  

Video Marketing on TikTok

TikTok has revolutionised video marketing by providing a platform for brands to create captivating short-form videos that capture the attention of their audience.  

The Power of Short-Form Videos

TikTok’s emphasis on short-form videos has proven to be incredibly effective in capturing audience attention.  

The fast-paced nature of TikTok’s video format ensures that viewers stay engaged and entertained, making it an ideal platform for quick and memorable marketing campaigns. 

Unique Features and Creative Tools

TikTok provides an array of unique features and creative tools that enable brands to enhance their video marketing efforts. From filters and effects to AR (Augmented Reality) features and transition effects, TikTok offers a wide range of tools to make your videos visually appealing and dynamic. 

Additionally, the platform’s Duet and Stitch features allow users to collaborate and engage with content from other creators, fostering a sense of community and participation.  

Leveraging these features and tools can help make your videos stand out and leave a lasting impression on your audience. 


With its rapidly growing user base and innovative features, TikTok has become a valuable marketing tool that should not be overlooked. It is vital for brands to explore and embrace the potential of TikTok as part of their comprehensive marketing strategies.  

Incorporating TikTok into your SEO and video marketing efforts will allow you to tap into a vast and highly engaged audience, ultimately helping you achieve your marketing goals.  

Not sure where to begin with TikTok? It can be quite daunting setting up and learning about a new platform.  

At CREATIVE in TiME, we can help to formulate a winning strategy for all your social platforms that are in line with your brand’s values. We can also generate and schedule the content into the platform, giving you less to worry about. Want to elevate your business on TikTok?  Get in touch today. 

The Top 3 Social Media Scheduling Tools and Why 

The Top 3 Social Media Scheduling Tools and Why 

Are you struggling to find the perfect social media scheduling tool for your business?  

With so many options out there, it can be overwhelming to know which one to choose. Each platform comes with its unique set of benefits at various price points, which is why we’ve put together this blog piece to help you choose the right platform for you.   

We will be reviewing and evaluating the following top 3 social media scheduling tools: 

  • Planable – CREATIVE in TiME’s favourite!  
  • Later  
  • Sprout Social  

Here, you will find a breakdown of the platforms, what they offer and what makes each one unique for a more informed decision for your social media scheduling. Or, of course, you can get in touch with CREATIVE in TIME, and we can take the stress of social media marketing and scheduling away from you.  


If you’re looking for social media planning software that offers a comprehensive and collaborative approach, look no further than Planable.  

This user-friendly tool allows businesses to schedule their social media posts in advance, with the added bonus of creating, previewing, and approving content for multiple platforms in one place. But what sets Planable apart is its unique collaborative features, which allow team members and clients to work together in real-time, providing feedback and suggestions on content before it goes live. However, please be aware that when more than one person is commenting etc on the platform, it will increase your monthly cost. This makes it an excellent option for agencies and businesses with multiple stakeholders involved in the social media planning process.  

Compared to Sprout Social and Later, Planable offers a more comprehensive and collaborative approach to social media planning, making it a top choice for businesses with a presence on multiple platforms. While Later is great for scheduling Instagram posts, it lacks the same level of collaboration and feedback options as Planable.  

And while Sprout Social offers similar features, it provides a different level of collaboration and integration options, making Planable the go-to choice for businesses looking to streamline their social media planning process. 


Later is the social media planning software you’ve been searching for to take your Instagram presence to the next level.  

With Later, you can easily schedule your Instagram, Facebook, Twitter, and Pinterest posts in advance, all in one place. Plus, you’ll get access to a visual content calendar and Instagram Stories scheduling, making it easier than ever to plan your social media content. 

And if you’re a small business or an individual with a limited social media presence, Later has you covered with a free plan that allows you to schedule up to 10 posts per month. With features like a drag-and-drop interface, media library, and hashtag suggestion tool, Later is a comprehensive social media planning tool that won’t break the bank. 

While Sprout Social offers similar features, it can be costly for small businesses, with plans starting at $249 (around £199) per month. However, Sprout Social does have more integration options, including LinkedIn and YouTube, making it a better fit for businesses with a presence on these platforms.  

And while Planable provides a more collaborative and comprehensive social media planning tool, Later’s Instagram-specific features make it the perfect choice for businesses looking to up their Instagram game.  

So, if you’re ready to streamline your social media planning process and take your Instagram presence to the next level, give Later a try. 

Sprout Social  

If you’re looking for a comprehensive social media planning tool, Sprout Social could be the one you’ve been searching for. 

This software allows businesses to manage and schedule their social media content across multiple platforms, including Facebook, Twitter, Instagram, LinkedIn, and Pinterest. With features like a content calendar, social media inbox, and social listening tool, Sprout Social provides everything you need to stay on top of your social media game. 

What sets Sprout Social apart is its focus on social media analytics. With detailed insights into social media performance and audience engagement, Sprout Social provides businesses with the data they need to make informed decisions about their social media strategy.  

However, this level of sophistication comes at a cost, with monthly plans starting at $249 (around £199) per month, which may be a drawback for small businesses. 

While Later offers a more affordable option for businesses looking to manage their Instagram presence, Sprout Social offers integration with a broader range of platforms and a more extensive suite of features, making it a better option for businesses with a more significant social media presence.  

And compared to Planable, Sprout Social offers a more comprehensive social media management tool with a focus on analytics and reporting. Does Sprout Social sound like the ideal tool for you? 

How To Know Which Social Media Scheduling Tool to Use 

Choosing the right social media scheduling tool is crucial and should align with your availability, business goals, and budget.   

Consider the most important features to you, such as team management, scheduling capabilities, and analytics.   

You should also choose a tool that fits your budget and provides the features you need to achieve your business goals. By selecting the right tool, you can streamline your social media management and achieve success on your social media platforms.  

Social Media Scheduling Tool Roundup  

So, we’ve gone over a lot right now and we know it can be overwhelming so here is a more digestible table going over the key differences between the top 3 social media scheduling tools.  

Feature  Planable Sprout Social Later 
Social Media Platforms Supported Facebook, Twitter, LinkedIn, Instagram Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube Instagram, Facebook, Twitter, Pinterest 
Content Calendar Yes Yes Yes 
Social Listening No Yes No 
Analytics Basic Advanced Basic  
Collaboration Yes Yes Yes 
Approval Workflow Yes Yes Yes 
Hashtag Recommendations Yes Yes Yes 
Bulk Scheduling Yes Yes Yes 
User Permissions Yes Yes Yes 
Customer Support Email, Live Chat Email, Phone, Live Chat Email, Live Chat 
A table showing the differences between Planable, Sprout Social and Later with their set list of features.

Take Your Social Media Stress Away with CREATIVE in TiME 

While there are social media scheduling tools out there that can make your life much easier, our marketing agency can make it a whole lot easier. Yes, with scheduling tools, the act of actually getting your posts out consistently becomes more manageable, but formulating a social media marketing plan, creating the graphics, sourcing the written imagery, writing the captions, finding the hashtags…it’s a lot of work. But it doesn’t have to be.   

CREATIVE in TIME is a creative digital marketing agency that has been developing effective social media marketing campaigns for years with a proven track record of boosting engagements and driving traffic to company websites using social media platforms.   

As a full-service marketing agency, we don’t just specialise in social media marketing; we do it all! From Search Engine Optimisation and Content Marketing to Pay-Per-Click (PPC) and Website Development, CREATIVE in TIME have the knowledge and expertise to streamline and up-level your business’s overall marketing strategy. 

Get in touch today, and we can get started on making the best out of your business’s digital presence.   

Is Social Media Marketing Important? 

Is Social Media Marketing Important? 

Be it business profiles or personal accounts which are being used to support your business, social media marketing is important for all businesses

It can help you build up your brand and generate leads, but there are some things that you need to keep in mind before diving into this enterprise.  

One drawback of social media marketing is that it can be very time-consuming. It’s not right for every business—only those who know how to implement a successful campaign. 

Did you know that customers spend 20% to 40% more money on brands they’ve interacted with on social media? 

Is Social Media Marketing Really That Important? 

If you’re looking for a way to reach your target audience and help them discover your brand, social media marketing is a great option.  

By building an online presence on social networks like Facebook, LinkedIn and Instagram, you can increase brand awareness, boost sales and even build your brand’s reputation. 

Social media marketing also gives companies the opportunity to generate leads by offering something of value in exchange for contact information.  

This could be anything from free eBooks or webinars to access to exclusive deals or discounts on purchases made through the company’s website or app store listing. 

What Is Social Media Marketing? 

Social media marketing is a form of digital marketing that uses social networks and social media platforms to drive awareness, engagement and sales.  

Social media marketing has become an essential part of the overall marketing strategy for most businesses and organisations.  

Social media marketing works because people use it every day as a source of information about topics they like or are interested in learning more about.  

When you post content on social networking sites such as Facebook or Twitter that appeals to your target audience’s interests (and when it includes links back to your website), those users will (if you’re doing it right) find it interesting enough to comment on or share with others who might be interested too! 

Why Is Social Media Marketing Important? 

We may be biased, but social media marketing is important for a number of reasons. 

Let’s start with the first reason: connecting with customers.  

When you’re looking for someone to hire or buy from you, what do you want? The ability to answer questions quickly and accurately? A great deal on something your company sells? Someone who’s responsive when it comes down to resolving problems?  

Social media gives businesses an opportunity to do all of these things by keeping their customers informed about changes in products or services—or even by offering discounts or other incentives (like free shipping). 

Another reason that social media marketing is important is that it helps build brand awareness.  

It gives potential buyers an easy way to reach out and talk directly with companies they’re interested in buying from—and that means more sales opportunities! 

Did you know that it takes 6-8 marketing touchpoints to make a sale? 

This makes social media marketing more important than ever to ensure that your potential customers have multiple touch points with your business. 

How To Get Started with Social Media Marketing? 

These are just a few of the basics of social media marketing. You can do your own research to find out more about this topic, but if you want to get started right away and make sure your profile is complete and professional, here’s what you should do: 

  • Create a social media profile for yourself or your business. This might be on Facebook, Twitter, Instagram or another platform—it doesn’t matter which one so long as it’s relevant to your industry and audience.  
  • Make sure that all the information on your profile (name of the page/profile; contact information) is completely accurate and up to date; this way, people will know whom they’re interacting with when engaging with your profile. 
  • Include your company logo as your profile images to encourage brand awareness. 
  • Remember to include links back towards your website to provide easy access to potential customers. 

What Are the Benefits of Social Media Marketing? 

Social media marketing is a great way to increase traffic to your website and make it easy for people to find you online. It also allows you to connect with potential customers and grow your audience, which can be very beneficial in terms of growing sales. 

It helps companies promote their products or services, build relationships with customers and potential customers, create communities around their brands, drive direct traffic to their websites, get new leads and make more sales. 

One benefit is the ability to increase brand awareness.  

When people see your products or services advertised on social media platforms, they may become interested in what you have to offer. They could decide that they need what you’re offering themselves, or they might want their friends (or family) to know about it as well.  

Either way, this is an effective way for companies like yours to reach new audiences who may not otherwise be aware of what products exist. 

Social media marketing is one of the best ways to reach your target audience and build brand awareness.  

It’s also important to keep in mind that while social media marketing is a great way to get started with digital marketing, it doesn’t have to be your only strategy. You can still use traditional forms of advertising and promotion as well! 

If you would like to broaden your digital marketing horizons, then we would suggest using SEO (search engine optimisation). If you would like to find out more about SEO, then click here. 

Get in touch with CREATIVE in TiME to find out how we can help you with social media marketing. 

Strategies for Social Media Marketing in 2023 

Strategies for Social Media Marketing in 2023 

Are you looking to up your social media marketing game in 2023? We think you should and now is the perfect time to get started with a new social media strategy. 

In 2023, social media marketing is more important than ever and giving your business a stellar online presence could give you an edge on your competition. 

A social media strategy for your marketing allows you to focus on what IS working and cut out what is NOT working. If you have a social media strategy already then click here to learn how to up your social media game! 

More goes into creating a social media strategy than just making an Instagram account and posting pictures of your product but what else does it need… 

What Are Your Goals? 

Before you create a social media strategy, you need to decide what your goals are going to be. You cannot form an effective social media strategy without targets to achieve. Below is a list of example goals to get you thinking, you may choose one of these or decide on your own. 

Example Goals: 

  • Increase brand awareness – Do you want your name out there? Do you want people to know your brand?  
  • Grow your audience – Do you want more followers? Bringing in new followers means that you are introducing your brand to people who haven’t heard of your brand before. 
  • Generate sales and leads – People don’t purchase your products by accident, they need encouragement and a reason to. Are you showing off your product catalogue? Showing customers new products and promotions? Running new deals?  
  • Boost engagement – Do you want followers to interact more on your social media? 
  • Increase traffic to your site – Do you want more people visiting your site from social media? 

Whatever goal you pick, make sure it is realistic for your brand and size. If you have a small business, then it is unlikely to expect to gain thousands of likes if you are currently only getting 10. Set manageable targets that you can reach, once you have reached them, set new targets and so on. 

Who is Your Social Media For? 

Once you know what your goals are, you need to find out WHO your target audience is and WHO your social media strategy should be for. 

Your target audience can determine which social media platforms you should use, what content you should put out and even what time you should post! 

Looking at your current social media can be a good start, who is currently following you? Who is engaging with your content?  

Many forms of social media have their own insights/analytics section for businesses which can show you your current demographics. 

Let me ask you this, do you monitor your metrics? Do you know if/when/how you are being interacted with? Check out our breakdown of important metrics to watch: 

  • Clicks: This is exactly how it sounds; it is the number of clicks you get on your content or account. 
  • Engagement: This is the number of social interactions divided by the number of impressions. This is how willing people are to interact with your content. 
  • Reach: Your reach is the number of unique users who see your post and how much of your content is actually reaching your users’ feeds. 

What Platform Should I Be Using? 

With the number of social media platforms, it is vital to understand that each social media platform attracts different audiences. Once you know who your target audience is, you need to find out where you should focus your efforts. 

Social media is not one size fits all!  

We have curated demographics for the most used social media platforms so that you don’t have to! It is always imperative to do your own research, but this should guide you in the right direction. 

  • Facebook: 52% of Facebook users are female whilst 48% are male. The largest demographic is between 25 and 34 years old with 11.2 million users in the UK.  
  • Instagram: The largest demographic on Instagram is 25-24 with 30.8% of users and then 18-24 with 23.1%. In 2021, 57.42% of women and 42.68% of men reported using Instagram. 
  • Pinterest: As of January 2021, 75.2% of Pinterest audiences in the UK were female and 19% were male. The main age group using Pinterest is 18-24 with 55%! Pinterest currently has 16.7 million active users in the UK. 
  • LinkedIn: As of 2021, LinkedIn had 33 million users in the UK. 57.2% were between 25-34 years old. 57% of users are male and 43% are female. 
  • YouTube: More than 35.6 million people in the UK use YouTube! 46% of users are female and 54% are male. The main demographic is 25-44 years old. 
  • TikTok: TikTok had over 3.7 million users in the UK in 2021 and the number is climbing. The main demographic of users are between 18-24 which is 26% of all users. In 2020, 65% of users were female and 35% were male. 
  • Twitter: In 2020, 58.5% of users were male and 41.5% were female. The largest demographic group of users is 18-29 which is 37%. The next largest group is 30-49 at 25%.  

Create your Content 

Now, to top it all off, you need to create your social media content! 

Once you have discovered your target audience, the social media platforms you’ll use and which goals you are trying to achieve, it is time to create your own unique content

When creating your own unique content, you should try to stick to a theme. This is something that all well-loved brands do. It means that when you see a post from that brand, it feels like theirs

This could mean sticking to a colour palette, tone of voice, writing style or even using the same fonts in all your images. If you have a website, keep your branding cohesive across all your content. This increases brand consistency and avoids any confusion. 

When building your brand presence on social media, one of our top tips is to respond to followers on social media ASAP. This is especially important for negative comments or questions. Doing this shows that you care about your customers and their experiences.  

Show off your human side! People like people, simple. Show the people behind the business and do not make every single social media post focused on sales. Post behind the scenes images, employee birthdays, the office dog, work get togethers!  

If you need more information about the do’s and don’ts of building an online presence, then click here to read our Social Media Do’s and Don’ts. 

One of the main forms of content which you may consider creating is video content, if you are wondering whether it is worthwhile…well we have a whole section below on it so what does that tell you? 

Video Content  

Don’t underestimate the impact of video! Did you know that 54% of marketers say that video is the most valuable form of content for reaching your social goals? 

Whether this is on YouTube as full videos, stories on Instagram or clips on TikTok, video is the future of social media marketing, and you should definitely include it in your social media strategy if possible. 

One great use of video content is to put faces to the business and show that your values and ethics are worth engaging with. Similarly, to other content, showing your personality and employees can help customers feel welcome and comfortable interacting. It is easier to interact with a person than a faceless brand. 

Is your Social Media Marketing Strategy sorted out for 2023? 

As this guide shows, starting up your social media presence well is more than just posting out content for the sake of it on all social media platforms. Quality over quantity is key here. 

That said, this doesn’t mean that your social media must be a chore. Your social media should serve you however, it can be a long process, if you are strapped for time and want someone else to handle your social media for you then get in touch now! 

See how CREATIVE in TiME can build you an effective and goal-driven social media strategy now through a free SEO and social media audit.

Social Media Do’s and Don’ts

Social Media Do’s and Don’ts

Social media has come to the forefront of most business’ marketing strategies, but does that mean that everyone knows how to use it? Spoiler alert…it doesn’t!! 

As a business owner you obviously want to cash in on this gold mine, but if you don’t know how to do it properly you can do more harm than good! 

Did you know that 54% of internet users use social media to research products? 

Well, you want to make the most of that, right? To make the most of social media you need to draw in new customers and ensure that your current customers stay interested.  

Providing the right content to engage both old and new customers is vital to growing your social media presence. 

Here are a few simple dos and don’ts for you to follow to get you started with your social media marketing.  

The DOs of social media  

DO Use the Right Platforms for Your Business, Not All of Them 

Don’t get on every social media site ‘just cuz’, you don’t need to be active on every single platform.  

Look at your business, your products, and your intended customers to find out which platforms are right for you, and more importantly which are right for them. 

You don’t want to be wasting your valuable time on the wrong social media, do you? 

DO Post Regularly AND Create a Posting Schedule 

WARNING! This may BLOW your mind! Did you know that you can schedule your social media posts?! 

Long gone are the days of painstakingly posting every day manually, using a scheduling tool enables you to schedule posts weeks in advance! This may be a revelation to business owners trying to do it all. 

Managing and creating a schedule for posting will benefit both you as the business owner running a social media page AND for your followers who want consistency, but not an overload of content. 

DO engage with others AND encourage engagement 

Engagement is a two-way street, businesses should be making efforts to engage with followers and other companies whenever the opportunity arises.  

Engaging on your socials demonstrates involvement and personability in the social media community. But remember…MAKE IT EASY FOR PEOPLE TO ENGAGE WITH YOUR CONTENT!  

Put up some polls or fun quizzes on your Instagram stories or Twitter. This is also beneficial for gaining feedback from your followers. Or throw a social media giveaway contest for those who post the best photo using your product!  

As a bonus, this can help your customers to feel valued and recognised…everyone likes to feel important, don’t they? 

DO Use Video Whenever Possible 

In a recent Instagram LIVE‘, Head of Instagram Adam Mosseri shared that video is “driving an immense amount of growth online for all major platforms” and stated that video will be a key focus area for Instagram over the coming months. 

The key takeaway from this is that if you want to grow online, YOU NEED TO START POSTING VIDEO CONTENT.  

The same goes for other social media platforms. What do you see as soon as you log in to any social media platform? We’ll guess that it’s a video. This is because video content typically performs BEST with most algorithms, based on the fact it captures a viewer’s attention for longer.  

Videos are growing in popularity across all channels, and it’s a fact that they get more exposure and engagement than other forms of content. We suggest that you use video wherever possible. 

DO keep your branding consistent 

Make sure you maintain brand consistency across all your social media channels, including logos, names and colours, to ensure your customers always know it’s you no matter where they are.  

DO analyse and track activity 

Social media analytics will help identify the posts that generate the most interactions. By studying posts, you can optimise your content, try to emulate the results, or even adjust them to improve the results. Cool right?! 

There are multiple tools that can be used by your business to monitor your activity, but you can also use the built-in analytics tools on the individual platforms.  

So now, here are some of the main areas to avoid… 

The DONT’s of Social Media 

DON’T fall for trolls 

It’s easy to fall victim to rude or patronizing comments, but it is not worth jeopardising your business’s reputation. Keep your personal and business thoughts and ideas separate.  

Treat a social media user as you would an upset customer in your business, give them excellent customer service and offer ways to resolve their issues. 

Click here to learn about how our own Andrea Warner deals with trolls and negative comments. 

DON’T forget to do a spelling and grammar check 

When promoting your business online, brand perception is everything. You don’t want a customer’s first impression of your business to be tainted because of improper grammar and spelling.  

To avoid this, re-read and edit your posts before you send them out. Even better, get a trusted colleague to proof-read posts, two sets of eyes are better than one!  

If you are still on the fence about something, there are many different free online grammar and spelling checks like Grammarly for you to use to fine-tune those posts. 

DON’T overdo it 

Posting too often on your business social profiles can be just as harmful as not posting often enough.  

According to research by Sprout Social, 46% of social media users will unfollow a brand for posting too many promotional messages on their profiles, which means you need to restrict your output or risk losing customers (by promotional we mean selling yourself rather than just creating engaging content for your target customer). 

Some of the best posts from companies are informative and fun rather than promoting a product, everyone has oodles of personality…use it for good! 

DON’T get hung up on numbers   

And finally, you should never get too fixated on numbers when it comes to your business social media profiles.  

Business owners tend to lose sleep over not having as many Facebook fans or Twitter followers as they’d like but, while these metrics are certainly important, they’re not the be-all and end-all.  

This is where quality over quantity really comes into play. You could have 10,000 followers, but if half are spam accounts, then your messages will be falling on deaf ears.  

Often the real value is found in the amount of engagement you’re receiving, and the type of people you’re receiving it from. These are the things that can make you the real money, so pay more attention to these instead. 

Want to up your social media game but aren’t sure where to start?  

We can help with that. Book a discovery call now with CREATIVE in TiME, let our marketing agency help your business.