So, you need help, advice and support with the technologies in your company and want to hire a Technology Consultant, but you’re at a loss on what to look for?
Never fear, let us take you through our five top tips for finding your technology guru.
1. Demonstrate Relevant Experience (DRE)
A technology consultant needs to demonstrate they have relevant experience and understanding of your specific needs and challenges, whether you are an SME, corporation or a non-profit organisation, you will benefit from a technology consultant who has experience in your specific challenges.
On a similar note, it’s very important to drill down into what the consultant/consultancy firm specialises in, an relatable example of this is in marketing, often “marketing” companies are actually website designers rather than a fully comprehensive marketing business. Are you speaking to people with very specific skills, or do they provide a wider range? Both are fine, but you need to understand what they are great at, and what they can signpost you to.
- Is it website design?
- Is it software development?
- Intranet development?
- System maintenance?
- Are they affiliated with a specific vendor?
Whatever they excel in, does it complement the needs of your business?
Relevant experience will give you, as an employer, peace of mind that they can deliver on their promises. If they can’t, then it’s time to move on.
Communication between you and your technology consultant is critical for establishing a good working relationship that yields efficient and impressive results. If you don’t feel the communication is great within the first one or two contact points (email/ phone / video/ meeting), why would it work out. Being able to communicate with human beings is critical and you must not overlook it. Not only that, but the world of technology can be a daunting place for your other employees.
Your consultant must be able to communicate any technical speak in ‘layman’s terms’ to ensure clarity and reduce the chances of miscommunication. This is why it’s imperative your potential consultant will keep you up to date about any progress, set-backs, and developments.
So, do your due diligence, and see whether any of their previous clients/employers can vouch for their communication skills.
3. Innovative ideas and involvement
A technology consultant must be able to come up with solutions to rectify any tech problems you’re experiencing. A great technology consultant will look to the future and determine what will benefit your business needs moving forward.
Whether it’s improved online customer service or enhancing your digital consumer experience, it’s up to your tech consultant to provide innovative ideas.
In short, the more involved your consultant is, the more benefits you will reap.
A key aspect to understand here is that the landscape out in the “tech” space is changing constantly. Your consultant needs to be constantly researching new solutions coming to market and have experience in other companies implementation experience to guide you. Consultants that are pedalling old solutions as its all they understand should be avoided.
4. Processes and teamwork
Your technology consultant must understand what their role entails, what your role entails, and how that interacts with others in your company. This means making it clear what work is required of them within the organisation or infrastructure of your company. They must be organised and able to delegate work to team members to ensure quality control and productivity.
Efficient processes and a team that has clear process and teamwork is essential for their success and ultimately yours. As a consultancy firm, they should be able to adapt to suit your needs and overarching business goals.
5. Adaptability and a Willingness to Learn
Any technology consultant worth their salt will know their industry inside out, but that in itself isn’t enough, they also need to be willing to learn about whatever sector you’re operating in.
Combining the world of tech with your niche is critical for expanding your business’s horizons and increasing revenue.
Needless to say, this involves your consultant adopting a 360-degree perspective to your business plan.This goes a long way to ensure each and every one of your needs are addressed and looked after.
To learn more, get in touch with us today.
This blog was produced in collaboration with Remote Resource: Your web and software development outsource management team; and producers of Comfortable Shoes: Jhuti.